How-To Guides
Troubleshoot with the Log
Read activity, warning, and error messages to verify copied trades, investigate connection issues, and troubleshoot failures.
Last verified
In-app tour: “Log Tab Guide”.
The Log tab shows real-time activity from the Trade Copier — connections, order activity, and system messages as they happen.
Reading log entries. Each entry shows a colored indicator (the message type), a timestamp, and the message text. The log scrolls automatically as new messages arrive.
Message types by color:
- Green — informational (connections, fills).
- Yellow — warnings (potential issues worth reviewing).
- Red — errors (problems that may need attention).
Focus on the yellow and red entries when troubleshooting.
What the log is for: confirming orders were copied correctly, troubleshooting connection issues, verifying trade execution, and diagnosing errors. For persistent log files on disk, open the Log Folder via Help tab → Folder Locations. If you need more detail, enable Verbose Logging in the Settings tab.